Last Updated: December 2025

DP Electric Australia (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We collect information in the following ways:

Contact Form Data: When you complete our contact form, we collect your name, email address, phone number, and message content to respond to your inquiry.

Website Analytics: We use Google Analytics to collect information about how you interact with our website, including pages visited, time spent on pages, referral sources, and device information. This helps us understand user behavior and improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

Responding to your inquiries and providing customer support
Delivering the electrical services you’ve requested
Sending you marketing communications about our services (with your consent)
Analysing website usage to improve user experience and service quality
Complying with legal obligations

3. Who Has Access to Your Information

Your information is accessed by:

Our staff members who require it to respond to inquiries and deliver services
Google Analytics (for aggregated, anonymised analytics data only)
Cloud service providers who host our website and data

We do not sell or share your personal information with third parties for their marketing purposes.

4. Data Storage and Security

Your information is stored in Australia and on secure cloud services. We implement reasonable security measures to protect your personal information from unauthorised access, alteration, and destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

Our website uses Google Analytics, which uses cookies to track and analyse user behavior. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser extension.

6. Your Privacy Rights

Under the Australian Privacy Act 1988, you have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information (subject to legal obligations)
Opt out of marketing communications

To exercise these rights or if you have privacy concerns, contact us using the details below.

7. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

DP Electric Australia Email: [email protected] Phone: 0408 420 536

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and updating the “Last Updated” date.